Privacy Policy
Last updated: 10 November 2026
This policy explains what we collect when you use NG SELLER X and how we use it.
1. What we collect
- Your name, email address and profile photo when you sign in with Google.
- Order details, such as the ID or service you ordered, the price, and your Free Fire UID for top-ups and appeal help requests.
- Payment proof screenshots that you upload.
- If you sell an ID to us: photos of your ID, your asking price and messages, and, after we approve your price, the Gmail and password of that account and your payment QR or UPI ID.
- Visit data: which pages and IDs you open, a random device code stored in your browser, and your email if you are logged in. Only our admin team can see it, and we delete old records from time to time.
- Help chat: the messages, photos and voice messages you send in the Help chat, and the replies you get. Our admin team can read them. When the auto assistant is on, an automated assistant answers your messages and may send your message text to an AI service provider to write the reply.
- Basic technical data your browser sends when it loads the site.
2. How we use it
- To sign you in and show your orders and their status.
- To verify payments and deliver your order.
- To handle refund, exchange and support requests.
- To review sell requests, complete purchases and pay you.
- To count visitors and see which IDs customers look at.
- To send the account details of an ID you bought to your Orders page. These are visible only to you and our admin team.
3. Where it is stored
Your data is stored with Google Firebase, which we use for sign-in and our database. Your orders and payment proof stay in your account and are visible to you and to our admin team. Sell requests are also visible only to you and our admin team. The account login details you send us are used only to complete the purchase, and our team deletes them after the deal is completed.
4. Recent activity
When an order is delivered, or when we complete buying an ID from a customer, we may show it in a public "Recent activity" list and pop-up. It shows only the first letter of your email followed by ***, what was bought or sold, the time and, for purchases, the price. We never show the price we pay for IDs we buy. Appeal drafting help orders are never shown. We never show your full email or payment proof.
5. Sharing
We do not sell your personal data. We share it only with service providers needed to run the site (such as Google Firebase), or when the law requires it.
6. Your choices
You can ask us to correct or delete your data by using the Contact button on our website. We may keep order records where we need them for refunds or legal reasons.
7. Security
We take reasonable steps to protect your data, but no online service can promise complete security.
8. Changes
We may update this policy. The date at the top shows the latest version.